Frequently Asked Questions
We follow a multi-step quality assurance process that includes planning, internal review, client feedback, and post-delivery support.
Our specialists analyze your request, prepare a customized solution, and test it before delivery. Even after completion, we stay in touch to ensure everything works as intended.
Quality is our priority — which means transparency, communication, and constant improvement of our workflows.
If something doesn’t meet your expectations, simply contact us at Info@mh-selin-llc.com.
Provide your order or project details, describe the issue, and share any relevant screenshots or documents.
We will:
Carefully review your case
Explain potential solutions
Offer corrections, improvements, or — if applicable — a refund
Your satisfaction matters to us, and we treat every claim responsibly and respectfully.
We apply layered security measures to protect your information:
Encrypted communication channels
Secure servers and firewall systems
Access control and data-handling protocols
Regular internal checks and risk assessments
We never sell personal information and only share data with trusted service providers that help us operate effectively. Your privacy is a foundational part of our operations.
If you encounter billing or payment problems, we can assist with:
Duplicate charges
Payment failures
Incorrect amounts
Refund eligibility verification
Questions about processing time
Simply contact our support team with payment details (date, amount, and method).
We will review the case and work with payment processors if needed to resolve it quickly.
Yes — post-delivery support is an essential part of our customer care.
Depending on the service, we may offer:
Technical assistance
Adjustments or fine-tuning
Troubleshooting
Usage guidance
Additional recommendations to maximize results
We want clients to feel confident long after the initial project is completed.