Refunds & Returns Policy
1. Eligibility, Process & Conditions
MH-SELIN LLC (“Company”, “we”, “us”, or “our”) aims to ensure customer satisfaction with all services and digital products offered through https://mh-selin-llc.com/. This policy outlines when refunds or returns may be granted and how the process works.
Eligibility for Refunds or Returns
Refunds or returns may be considered in the following cases:
You received a service or digital product substantially different from what was described.
A technical issue on our side prevented proper delivery or access.
A duplicate payment or billing error occurred.
Legal obligations require us to issue a refund.
Due to the nature of digital or service-based products, not all purchases are eligible for refunds, and refund decisions are evaluated on a case-by-case basis.
Refund Request Process
To submit a refund request:
Contact us at Info@mh-selin-llc.com with your name, order details, and explanation of the issue.
Our team will review your request within a reasonable timeframe.
If approved, refunds are issued to the original payment method.
Timeframe for Processing
Refunds may take 5–10 business days depending on your bank or payment provider.
We will notify you by email once your request has been reviewed and processed.
What Cannot Be Refunded
Refunds may be declined if:
The service or digital product was successfully delivered as described.
You changed your mind without a valid reason.
There is evidence of misuse, fraudulent activity, or violation of our terms.
The request is submitted beyond the allowed timeframe (if applicable).
2. Policy Scope, Third Parties & Contact Information
Scope of This Policy
This Refunds & Returns Policy applies to all purchases made directly from MH-SELIN LLC through our official website or through direct communication with our company representatives.
Third-Party Services
If any portion of the service or payment is processed through external platforms or third-party providers:
Their additional terms, refund rules, or processing timelines may apply.
We are not responsible for delays or decisions made by independent payment processors.
Customer Rights
Depending on your jurisdiction, you may have consumer protection rights that allow you to:
Request clarification about charges.
Dispute unauthorized transactions.
Seek remedies under applicable laws.
We strive to comply with these obligations and support you throughout the process.
Changes to This Policy
We may update this Refunds & Returns Policy from time to time. All updates will be posted on this page with the revision date changed accordingly.
Contact Us
For questions, refund inquiries, or support:
MH-SELIN LLC
111 NE 1st Street, 8th Floor, #8514, Miami, Florida 33132, USA
Phone: (786) 755-8312
Email: Info@mh-selin-llc.com
Website: https://mh-selin-llc.com/