Refunds & Returns Policy

1. Eligibility, Process & Conditions

MH-SELIN LLC (“Company”, “we”, “us”, or “our”) aims to ensure customer satisfaction with all services and digital products offered through https://mh-selin-llc.com/. This policy outlines when refunds or returns may be granted and how the process works.

Eligibility for Refunds or Returns

Refunds or returns may be considered in the following cases:

  • You received a service or digital product substantially different from what was described.

  • A technical issue on our side prevented proper delivery or access.

  • A duplicate payment or billing error occurred.

  • Legal obligations require us to issue a refund.

Due to the nature of digital or service-based products, not all purchases are eligible for refunds, and refund decisions are evaluated on a case-by-case basis.

Refund Request Process

To submit a refund request:

  1. Contact us at Info@mh-selin-llc.com with your name, order details, and explanation of the issue.

  2. Our team will review your request within a reasonable timeframe.

  3. If approved, refunds are issued to the original payment method.

Timeframe for Processing

  • Refunds may take 5–10 business days depending on your bank or payment provider.

  • We will notify you by email once your request has been reviewed and processed.

What Cannot Be Refunded

Refunds may be declined if:

  • The service or digital product was successfully delivered as described.

  • You changed your mind without a valid reason.

  • There is evidence of misuse, fraudulent activity, or violation of our terms.

  • The request is submitted beyond the allowed timeframe (if applicable).

2. Policy Scope, Third Parties & Contact Information

Scope of This Policy

This Refunds & Returns Policy applies to all purchases made directly from MH-SELIN LLC through our official website or through direct communication with our company representatives.

Third-Party Services

If any portion of the service or payment is processed through external platforms or third-party providers:

  • Their additional terms, refund rules, or processing timelines may apply.

  • We are not responsible for delays or decisions made by independent payment processors.

Customer Rights

Depending on your jurisdiction, you may have consumer protection rights that allow you to:

  • Request clarification about charges.

  • Dispute unauthorized transactions.

  • Seek remedies under applicable laws.

We strive to comply with these obligations and support you throughout the process.

Changes to This Policy

We may update this Refunds & Returns Policy from time to time. All updates will be posted on this page with the revision date changed accordingly.

Contact Us

For questions, refund inquiries, or support:
MH-SELIN LLC
111 NE 1st Street, 8th Floor, #8514, Miami, Florida 33132, USA
Phone: (786) 755-8312
Email: Info@mh-selin-llc.com
Website: https://mh-selin-llc.com/